ANOWX Makes a Splash at Gazellio Digital Finance AI Innovation Summit, Reshaping Overseas ITSM/ESM Markets with AI and Ushering in a New Era of Intelligent Operations

Shanghai, July 18, 2026

ANOWX, a globally leading provider of intelligent operations solutions, made a stunning appearance at the prestigious "Synergizing Intelligence, Pioneering the Future" Finance AI Innovation Summit, held on Saturday, July 18, at the Shanghai West Bund International Convention Center. Hosted by Gazellio Digital, the summit brought together fintech leaders, industry experts, and corporate decision-makers to explore cutting-edge AI applications and future trends in the financial and enterprise service management sectors.

During the event, Mr. Wang Haoming, President of ANOWX, delivered a keynote speech titled "AI-Reinventing ITSM/ESM in Overseas Markets: Practices and Opportunities," offering an in-depth analysis of the immense potential and transformative inflection points currently shaping the global IT Service Management (ITSM) and Enterprise Service Management (ESM) landscapes.

Mr. Wang noted that as digital transformation accelerates across industries, the ESM market is experiencing explosive growth. According to the latest industry data, the ESM market in Asia alone reached US$7.9 billion in 2024, while the global ITSM market is projected to grow at a compound annual growth rate (CAGR) of 16.5%, potentially surpassing US$25.9 billion by 2033.

In response to this burgeoning market opportunity, ANOWX has leveraged its forward-looking technology strategy and deep industry expertise to launch a revolutionary AI agent solution. In his speech, Mr. Wang emphasized: "Traditional operations models can no longer meet the pressing demands of today's enterprises for efficiency, agility, and intelligence. ANOWX's AI agent solution, through deep integration of large language models and automated workflows, can achieve automation rates of 60% to 80% for operations tasks—three times that of conventional automation solutions. This truly unleashes productivity for enterprises, significantly reduces operating costs, and dramatically improves service response speed and quality."

Far from being a mere conceptual framework, ANOWX's AI agents have already delivered tangible results in overseas markets. Mr. Wang shared that ANOWX has successfully served multiple leading banks and large enterprise clients across Southeast Asia, including in Singapore, Indonesia, Malaysia, and Thailand. By building intelligent service management hubs for these clients, ANOWX has effectively helped them resolve complex cross-system, cross-departmental, and cross-regional operations challenges—enabling a leap from "reactive firefighting" to "proactive prevention" and even "autonomous operations"—and earning high recognition in the international market.

ANOWX's presence at the Gazellio Digital Finance AI Innovation Summit not only showcased its technological prowess and global strategic vision but also marked an accelerated push to drive the adoption of its next-generation AI-powered ITSM/ESM solutions across broader markets. Looking ahead, ANOWX will continue to deepen its AI capabilities and collaborate with global partners to lead the enterprise service management industry into a fully intelligent new era.

About ANOWX

ANOWX is an AI-driven ITSM/ESM intelligent solutions provider dedicated to helping enterprises reshape service management processes and achieve exponential improvements in operations efficiency through cutting-edge artificial intelligence technologies. Headquartered in Singapore, the company's business spans Southeast Asia and beyond, serving numerous leading clients in the financial, manufacturing, and technology sectors.